WWWWWH
Placebo Effect
Moment of Truth
Training Coaching Mentoring
Vision, Values, Mission
Communication
Code of Ethics
Role?
Make yourself Redundant
What does Quality Cost?
PDCA
Audits
Career Tips
Continual Improvement
Process Improvement
Quality Management System
Tailoring and Deviations
Process?
Documentation Woes!
Fear is the Key!
Delivery is Important!
Planning for Success
SNAFU
Role of Admin
Role of HR
Role of Recruitment
Role of IT
Role of Operations
Role of PMO
Role of Finance
Role of Management
Role of Project Manager
Role of Team Lead
Role of Developer
Role of Configuration Manager
Role of Reviewer
Role of Tester
WWWWWH
Don’t ask me to pronounce it. It is quite difficult to mouth it. But if I try, it would sound like “WUH”, but I would prefer to call it WWWWWH or 5WH.
This stands for Why, What, Where, When, Who, How. These are the most important questions that one should ask irrespective of the department, system, role, that one might hold.
These also form the basic principle of my approach to “Quality Made Simple”.
To put it short:
Ask Why it is needed – its intent and reasons
Ask What it consists of – its dependencies and linkages
Ask Where it is applicable – area, domain, system, department
Ask When it should be applied – constraints, issues and limitations
Ask Who is to do the task
Ask How to go about doing it.
I suggest that these principles if applied would help a lot and would give a better view of understanding the human nature and its intricate systems.
WUH?
Please feel free to post your comments on the blog that I have created with the same name here:http://qualitymadesimple.blogspot.com/